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Terms and Conditions

Effective Date: 9/24/2025

1

Agreement to Terms

By accessing or using XMachine Growth Coach service ("Service"), operated by Elivate Labs FZ-LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not access or use our Service.

2

Service Description

XMachine Growth Coach is a premium X (Twitter) growth service that provides:

  • Daily growth tasks and guidance
  • Pod engagement system for mutual support
  • Chrome extension for activity tracking
  • Growth guarantee with refund eligibility
  • Dashboard for tracking progress and compliance

Subscription and Payment

Subscription Plans

Standard Plan$299/year
Premium Plan$499/year

Payment Terms

  • Payment is due annually in advance
  • All payments are processed through Stripe
  • Prices are in USD and may be subject to applicable taxes
  • We reserve the right to modify pricing with 30 days notice

Automatic Renewal

Subscriptions automatically renew annually unless cancelled at least 24 hours before the renewal date. You may cancel your subscription at any time through your account dashboard.

Growth Guarantee and Refunds

Guarantee Terms

We guarantee follower growth or your money back, subject to the following conditions:

  • You must maintain ≥90% compliance with all daily tasks
  • Monthly baseline growth = 7% of current followers (minimum 150, maximum 400)
  • Refund eligibility is assessed monthly

Compliance Requirements

To maintain eligibility for the growth guarantee, you must:

Post at least 3 times daily
Reply to at least 50 posts daily
Engage with ≥90% of pod help requests
Use the Chrome extension for tracking

Refund Process

If you meet compliance requirements but don't achieve the guaranteed growth, you will receive a prorated monthly refund automatically. Refunds are processed within 7-10 business days.

5

User Obligations

By using our Service, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Comply with X (Twitter) Terms of Service
  • Not use our Service for illegal or unauthorized purposes
  • Not attempt to manipulate or game the system
  • Engage authentically with pod members
  • Not share or resell access to the Service

Pod System Rules

  • Pod assignments are automatic and based on niche/interests
  • Pod members must support each other's help requests
  • Failure to maintain pod engagement affects refund eligibility
  • Abusive behavior towards pod members will result in account termination
  • Pod assignments may be adjusted at our discretion
7

Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are the exclusive property of Elivate Labs FZ-LLC and are protected by international copyright, trademark, and other intellectual property laws.

8

Chrome Extension

By installing our Chrome extension, you:

  • Grant permission to access your X.com activity
  • Allow real-time tracking of posts and replies
  • Consent to data synchronization with our servers
  • Understand that the extension is required for service functionality

Disclaimers

Service Availability

We strive to maintain Service availability but do not guarantee uninterrupted access. The Service is provided "as is" and "as available" without warranties of any kind.

Growth Results

While we guarantee refunds for compliant users who don't grow, we cannot guarantee specific follower counts or engagement rates. Results depend on content quality and consistency.

Third-Party Services

Our Service depends on third-party platforms (X/Twitter). We are not responsible for changes to their policies or service interruptions beyond our control.

10

Limitation of Liability

To the maximum extent permitted by law, Elivate Labs FZ-LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of the Service.

Our total liability shall not exceed the amount paid by you for the Service in the twelve months preceding the claim.

11

Indemnification

You agree to indemnify and hold harmless Elivate Labs FZ-LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

12

Account Termination

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms or X (Twitter) Terms of Service
  • Engage in fraudulent or abusive behavior
  • Attempt to manipulate the compliance tracking system
  • Harass or abuse other users or pod members
  • Use the Service for illegal activities

Upon termination, your right to use the Service will immediately cease. Termination for violation of Terms forfeits any refund eligibility.

13

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or Service notification. Continued use of the Service after changes constitutes acceptance of the modified Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Ras Al Khaimah, UAE.

15

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Elivate Labs FZ-LLC regarding the use of the Service and supersede all prior agreements and understandings.

Contact Information

For questions about these Terms and Conditions, please contact us at:

Email

coach@xmachine.io

Company

Elivate Labs FZ-LLC

Registration

FDRK6349

Address

Compass Building,
Al Shohada Road,
AL Hamra Industrial Zone-FZ,
Ras Al Khaimah, United Arab Emirates