Privacy Policy

Elivate Labs FZ-LLC ("XMachine," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our XMachine Growth Coach service, including our website, Chrome extension, and related services.

We use the collected information to:

• •Provide and maintain our growth coaching service
• •Track your compliance with daily tasks and pod engagement
• •Calculate follower growth and process refunds when applicable
• •Assign you to appropriate pod groups
• •Send service-related notifications and updates
• •Process payments and manage subscriptions
• •Improve our services and develop new features
• •Comply with legal obligations

We may share your information with:

• •Pod Members: Your X username and help requests are shared with your pod group
• •Service Providers: Third-party vendors who assist in operating our service (e.g., Stripe for payments, Supabase for data storage)
• •Legal Requirements: When required by law or to protect our rights
• •Business Transfers: In connection with any merger, sale, or acquisition

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• ✓Encryption of data in transit and at rest
• ✓Secure authentication protocols
• ✓Regular security audits and updates
• ✓Limited access to personal information on a need-to-know basis

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Upon account deletion or service termination, we will delete or anonymize your personal information within 90 days, unless required to retain it for legal purposes.

You have the right to:

• •Access and receive a copy of your personal information
• •Correct inaccurate or incomplete information
• •Request deletion of your personal information
• •Object to or restrict processing of your information
• •Data portability (receive your data in a structured format)
• •Withdraw consent where processing is based on consent

To exercise these rights, please contact us at coach@xmachine.io.

Our Chrome extension collects data only from X.com to track your activity for compliance purposes. The extension:

• ✓Only accesses X.com pages
• ✓Does not collect data from other websites
• ✓Stores authentication tokens securely
• ✓Syncs activity data with our servers in real-time

We use cookies and similar tracking technologies to maintain sessions, remember preferences, and analyze usage patterns. You can control cookie settings through your browser preferences, but disabling cookies may limit functionality.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." Your continued use of our services after changes constitutes acceptance of the updated policy.